This privacy policy applies to the Site and all products and services offered by Fantastic Gardeners Melbourne. We will always honor and respect your data and will not collect data and information that is not within the realm of reasonable use.

What information do we collect?

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when users visit our site, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our site. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
• To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
• To personalize and improve customer experience (information you provide helps us respond to your customer service requests and support needs more efficiently).
• To send periodic emails, run a promotion, contest, survey or other site feature: The email address you provide for order processing, will only be used to send you information you agreed to receive about topics we think will be of interest to you.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure payment process. All supplied sensitive/credit information never touches our servers and is handled by separate department. All date encrypted into our Merchant partners database only to be accessible by those authorized with special access rights to such systems, who are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers unless specifically requested or needed.

Do we use cookies?

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember,process and understand and save your preferences for future visits and keep track of website usage. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service directly via phone or email.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Australia Privacy Act 1988 Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the Australian Privacy Act. We therefore will not distribute your personal information to outside parties without your consent. Our Site is in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for our Users.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent

By using our site, you consent to our online privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us.